Welcome to Eclisse Egypt! Here's everything you need to know about our shipping and
delivery process:

Shipping Process:
All orders are dispatched from Eclisse Egypt using an express shipping
company, covering all regions in Egypt.

Order Confirmation:
After placing your order, you'll receive a confirmation email with your
order number and status updates. To ensure you receive these details,
please include your email address when registering your order.

Shipping Costs:
Shipping fees are calculated based on your location and the specifics of
your order, including the number of items

Inspection & Returns:
Please note that inspection of orders upon delivery is permitted. If
you encounter any issues and wish to return or exchange your order, please
follow our return policy for assistance.

Return Policy:
You can return or exchange items within 14 days of receipt. Note that
shipping and return charges are applicable unless the item is defective.

Defective or Incorrect Items:
If you receive an incorrect or defective item, please contact us within 48
hours of receipt so we can resolve the issue promptly.

Return Costs:
Shipping, return, or exchange costs are the responsibility of the customer
and are non-refundable in case of return.

Delivery Timings:

Cairo and Giza:
1 to 3 working days.

Other Governorates:
3 to 5 working days.

Contact Us:

Customer Service Phone:
+201035536557

Social Media:
Facebook, Instagram, or our Website ( Eclisse Egypt )

Email:
eclisseegypt@gmail.com

Thank
you for choosing Eclisse Egypt